Friday 27 December 2013



Principles of Good Writing Essay

Leslie Alexander Hill was born in 1918 in Greece, educated at Cambridge University. He worked for the British Council in many countries and worked as an adviser for the Oxford University Press, on the teaching of English as a Second(Foreign) Language. Some of his works are; "Comprehension and Précis Pieces For Overseas Students; "Recent Trends in Educational Practice"; "Teaching English as a Second Language" and others. In this essay, "Principles of Good Writing", Hill has pointed out the rules that are to be observed in improving one's writing skills.
             In order to be able to write clearly and logically, Hill says, that we should think clearly and logically. If we cannot do this, we should train ourselves to do it by taking particular problems and try to find the solution for them. Hill says when we are in the beginning level of writing, getting clear, step by step thought may be difficult for ur and our mind may continually wander on various issues. But Hill says that practice of writing will certainly improve our ability to think clearly and logically.
        In order to increase vocabulary and power of expression, as Hill suggests, we should read widely and carefully and should keep a notebook to note down words expressions that particularly strike us. This habit benefits us to take down ideas immediately that strike us suddenly lest we may forget them later. Hill says that we learn to write something only by writing and regular practice is essential if we are to learn to write well. One shouldn't wait to have an inspiration for writing as even for the most famous writers inspiration is rare. That's why Hill gives only one per cent importance to inspiration wherein he gives 99% importance to hard work.
                      Hill says that if we keep our eyes and ears open, we will find plenty of things to write about. In order to write something effectively, Hill suggests us to read newspaper carefully as there are examples of human joy and tragedy in it which give us ideas for writing short stories, articles etc. He also suggests to read magazines that are written for particular kind of readers so that we can understand the interests of various readers. He says to write effectively, we should develop a warm human understanding of people, both side of the life of people i.e. their joys and sorrows.
                          In order to be a successful writer, Hill advices that one must write interestingly. While, as a matter of fact, different kinds of people have different interests and so it is difficult for one to appeal to all of them. So one has to know exactly what type of readers he is going to write for. Hill opines that most people are interested in the present. Even when they read the past or future, they only relate them with the present.
              For writing something, Hill suggests us to choose topics in which we have personal experience as we, in general, feel more comfortable to write on those topics. Speaking on presentation, Hill says that our opening paragraph should arrest the reader's attention. The body of our writing should collect together, it should present the ideas promised in the opening paragraph and the lasted paragraph should have a satisfying end.
                For the sake of writing a successful work, as Hill remarks, we shouldn't force upon our own private problems on the readers as they don't heed them. We shouldn't write something for the sake of creating impression. We need not to copy any style and when we keep on writing something, our own style will naturally come out.
       Hill opines that it is best to write simply in a conversational tone as clean, plain English is the fashion in these days. In the process of writing something one should avoid elaborate, decorative style as using of this now-a-days has become out of date. One should also avoid using jargon, officialese, hackneyed expressions, rhetorical flourishes and verbiage since all these not appeal to readers now.
                        Hill want us to begin a presentation from concrete to abstract words. We should use direct, distinct language. We shouldn't use euphemisms as they, in fact, create an impression that everything is all right when it is in fact not. Hill further says that we should avoid stating universal truth statements. We should use the same style throughout whatever we right and shouldn't combine both formal and informal styles in a same work.
                           Eventually Hill says that we should give a serious reading after completion of the work, replacing weak, vague, inappropriate words by appropriate words.

Meanings

Council                       = a body of advisers
Precis                         = exact; definite
Logical                       = the capability of and  valid reasoning             
Wander                    = deviate; to move about aimlessly              
Widely                      = (here) to a great degree; elaborately                
Intensely                 = to an extreme degree                 
Conversational     = in the style of conversation
 Jargon                   = the terminology of  a particular profession
Officialese            = the typical language of officials or official documents
Hackneyed
Expressions          =the expressions that are repeated too too often                 
Rhetorical             = over decorated language
flourishes                          
Verbiage               = overabundance of words
Appeal                  = please
Concrete              = capable of being perceived by the senses
Abstract               = something which we cannot understand by applying our senses




Vali Basha Shaik

Wednesday 25 December 2013



The Scientific Point of View 

short answer questions

1) How does J.B.S.Haldane describe both a judge and scientist to be impartial?
A:- J.B.S.Haldane says that science attempts to be truthful and impartial. It also carries impartiality a great deal further than legal point of view. By making a comparison between scientist and judge, Haldane opines that a good judge will try to be impartial between two individuals regarding to giving judgments. While a good scientist will be impartial not only between two individuals but even about a tape worm and solar system. He will leave behind his natural repulsion of the tape worm, makes a serious study of it. His respect for the solar system also exalted (beyond) for human understanding.
2) How is that scientist is a curious mixture of pride and humility?
A:- The judgment of scientist, as Haldane says, is always impartial. Scientist always attempts to be truthful and is impartial in making judgments. He never adds his own interpretation about any issue without logic/reasoning. Haldane says that scientist himself feels pride and humility even while he deals with a tape worm or solar system. With this view, Haldane opines that scientist is a curious mixture of pride and humility.
3) What are the contradictory statements given by the enemies of science about scientists?
A:- This context is in the lesson, "The Scientific Point of View" written by J.B.S.Haldane. Haldane remarks that the enemies of science not only find fault with scientists (as they feel he is doesn't respect moral views) but also for interfering ethical (moral) problems which in fact do not concern scientists.
       Haldane doesn’t accept both of these criticisms on scientists, consider their statements as illogical.
4) What does the author want to tell us by giving the example of Negros?
A:- With the example of American Negros, Haldane wants to makes it clear that the tendency of the average man has always been depended on the emotional and ethical side of an issue rather than on facts. Being emotional and ethical, some Americans believe that Negros are inferior to them and should be separated from them. While some believe that Negros too should enjoy the same rights like White Americans. But they hardly consider the scientist's view in this issue. This is what Haldane wants to tell us by giving the example of American Negros.
5) What are the biological effects of the American Civil War on the Negro population? Why was it so?
A:- This context is in the lesson, "The Scientific Point of View" written by J.B.S.Haldane. Haldane gave us the information that the main biological effects of the American Civil War was it was enormously raised the death rate of Negros. The war lowered their birth-rate so enormously that after this war. The number of Negros killed in the war was greater than the causality list of this war.
    Haldane remarks that it was happened because most of American's action was guided by irrational, raw emotion of political belief rather than by scientific thought.
6) Why does the author say 'the first step in a return to nature would be the discarding of clothes'? Does he support their view "Live according to nature"?
A:- Haldane says so as he remarks that in fact getting recovered from any disease seeks taking medicine or consulting a doctor. But, many people, having emotional and irrational beliefs, believe that diseases could be prevented by a return to nature. Haldane remarks that if we need to do so, we are supposed to discard (remove) our clothes, and become part of the 'animal kingdom’, where animals don't wear any clothes. Then this act will undoubtedly increase the mortality rate of people from pneumonia disease.
     In view of Haldane the phrase, "live according to nature" is quite meaningless and he doesn't support this view.
7) What, according to the author, can make the diabetics live longer?
A:- This context is from the lesson “The Scientific Point of View" written by J.B.S.Haldane. According to Haldane the worst sufferers from diabetics can regain full health and live longer by taking two to three daily injections. It is possible only when they keep in mind that a diabetic will no more work without insulin and their bodies are the systems that obey quite uniform laws.
8) "Science cannot determine what is right and wrong and should not try to". What  is that science cannot and should not do?
A:- By comparing scientific point of view with religious view, Haldane opines that even though science places all phenomena on the same emotional level like God. But scientific view shouldn't be compared with God's view as it profoundly differs from God's view. Because, according to the religious view, it is God who determines what is right and wrong. While Haldane says that science cannot determine what is right and wrong and should not even try to do that as science can only interpret the consequences of various actions but never pass judgment.
9) "The tendency of average man has always been dwell on the emotional and ethical side rather than on facts of the somewhat dull kind which interest the scientist". What do the scientists do?
A:- This context is in the lesson, "The Scientific Point of View" written by J.B.S.Haldane.
     Haldane remarks that for the sake of understanding an issue the average man takes the help of his emotional and ethical side. He hardly considers the facts, which interests the scientist. The views of average man are vividly irrational. While scientist never dwell/depend on the emotional or ethical side of a case. Haldane says the Scientist always takes rational and logical views into consideration to understand an issue.
10) Do you agree with Haldane's view of science?
A:- Yes. I agree with Haldane's views of science. Because, in my view, his views are rational, logical, scientic, truely practical. There is impartiality in Haldane's remarks about scientist as well as various issues of the society.
As he mentioned in this lesson, there is noticeable irrationality, illogic, unscientific in the views of many people in this world. I believe, as Haldane says, we should adopt scientific point of view to find progress in our life.


Vali Basha Shaik
G.D.Naidu’s Views

Answer the following  questions in a sentence or two.

1)Where was Naidu born?
A:- G.D.Naidu was born in Kalangal, India on 23rd March 1893.
2)What was Naidu’s first job?
A:- After leaving his family, he took up a waiter job at a hotel in Coimbatore city.
3)List three inventions Naidu created or helped to create.
A:- Naidu built the first electric motor in India.He created an electric razor, a tamper-proof note recording machine and a kerosene fan.
4)What was Naidu’s farm a source of curiosity for many?
A:- The farm Naidu made had become a source of curiosity for many as he apparently had the entire building built within eight hours time.
5)When did Naidu become principal of the polytechnic college he founded?
A:- Since he was so passionate about education, in 1945 Naidu became the principal of the polytechnic college he founded.
Answer the following questions in 100 words.
6)Give an account of Naidu as a school child.
A:- When he was a school child, Naidu’s childhood years were spent getting in trouble. He disliked attending lessons and was frequently punished for his habit of hurling sand at teachers during class. Naidu’s this mischievous( bad) nature often noticed at home, where he would ignore his chores and responsibilities. He at once lit a stack of hay on fire, simply to see what would happen. However, over time, Naidu would come to appreciate the importance and value of a comprehensive education.
7)Identify one of Naidu’s habits.
A:- G.D.Naidu was born on 23rd  March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology,industry and development. It has been recognized that he built the first electric motor in India.
          G.D.Naidu disliked attending lessons. He had a habit of hurling sand at teachers during the classes and was frequently punished for it. He did it because many of the classes took place on dry,muddy fields.
8)What field of study Naidu interested in?
A:- .G.D.Naidu was born on 23rd  March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology,industry and development. It has been recognized that he built the first electric motor in India.
           G.D.Naidu was interested in technical education, in particular, in Mechanics. As soon as he had the sight of a foreigner, who had ridden through the village of Kalangal on a motorcycle, he not only desired to ride the motorcycle but also determined to understand the mechanism of it. More over to this, he wished a lot of time to fiddle with mechanical gadgets as a mechanic in Coimbatore. All this shows that Naidu was interested in Mechanical Engineering.
9)What was the defining moment in Naidu’s life?
A:-G. D.Naidu was born on 23rd  March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology,industry and development. It has been recognized that he built the first electric motor in India.
        The defining moment of Naidu’s life came when he was still a youngster. That is, a foreigner had ridden through the village of Kalangal on motor cycle. In the views of the majority of the people in the village, the foreigner was simply a passer by. As soon as he departure from their village, they ignored him. But for Naidu, the sight of the motorcycle was inspiring as he wanted to ride it. More importantly, he wanted to understand how it operated. This was the defining moment of Naidu’s life.
10)Describe Naidu’s travels and experiences while travelling.
A:- G. D.Naidu was born on 23rd  March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology,industry and development. It has been recognized that he built the first electric motor in India.
            In 1920 Naidu expanded his horizons and set up his own transport business. He purchased an automobile coach, and took to driving it between Pollachi and Pallani cities within Tamil Nadu. It was a more popular form of transport and over time his transport business expanded, turned as UMS (Universal Motor Service) t hat owned the most efficient fleet of public transport vehicles in the country.
Building reputation for himself, Naidu began travelling. He personally met with Adolf Hitler and was able to secure manufacturing contracts that would later help him manufacture razors.
→Answer the following questions in 150 words.
11)Give an account of G.D.Naidu’s attitude towards education as he grew up.
A:-  G. D.Naidu was born on 23rd  March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology,industry and development. It has been recognized that he built the first electric motor in India.
                   While G.D.Naidu was a student, he disliked attending lessons and was frequently punished for his habit of hurling sand at teachers during class. However, Naidu would eventually grow out of all these and was able to focus on education. Over time, Naidu would come to appreciate the importance and value of comprehensive education. He believed in the importance of education and made it as his mission to set up the first polytechnic college in India. He encouraged youth to grow  an interest in research development. Naidu was so passionate about education that in 1945 he was made the principal of the polytechnic college he established.
12)Why was Naidu called the ‘Edison of India’?
A:- G. D.Naidu was born on 23rd  March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology,industry and development. It has been recognized that he built the first electric motor in India.
         In 1920, Naidu stepped in transport business by maintaining UMS(Universal Motor Service),he has brought the most efficient fleet of public transport vehicles in the country and got tremendous success in transport business. By collaborating with D.Balasundaram, G.D.Naidu created India’s first indigenous motor in 1937. It was a huge success in India. While Naidu didn’t stop at motor. He later created an electric razor, a tamper-proof note recording machine, and a kerosene run fan. He also focused on camera equipment, created a distance adjuster for film cameras. He dabbled too in the cotton business. Hence it is apt to consider G.D.Naidu as the Edison of India.
13)What did G.D.Naidu do with the motorcycle after the British surveyor gifted it to him.
A:- G. D.Naidu was born on 23rd  March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology,industry and development. It has been recognized that he built the first electric motor in India.
                   Naidu was ecstatic when he was gifted the motorcycle from the British surveyor as it was the prize he had long sought. In his free time, he rode his motorcycle as far as possible and he tried to understand the mechanism of it at all. He began dismantling the bike and then refitting the equipment. In this process he became familiar with how the engine operated and how the brakes operated over time was able to put this experience to get a job as a mechanic.
14)What was Naidu’s relationship with agriculture?
A:- G. D.Naidu was born on 23rd  March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology,industry and development. It has been recognized that he built the first electric motor in India.
     His time in cotton business had improved Naidu’s interest in agriculture. He spent considerable time researching and identifying new forms and varieties of cotton, maize and papaya. The farm he lived on prospered and was a source of curiosity for many, as he apparently completed the entire building built within eight hours time. Sir C.V.Raman, the Noble prize-winning Indian Physicist and Mokshagundam Viswesvaraiah and the Diwan of the then Mysore visited Naidu’s farm several times and were impressed by his dedication and passion for invitation.
15)What was Naidu doing between the 1920s and the 1930s?
A:- . D.Naidu was born on 23rd March 1893 in Kalangal, India. He was an Indian engineer and inventor. He is commonly referred as ‘the Edison’ of India for his contribution to the fields of technology, industry and development. It has been recognized that he built the first electric motor in India.
         In 1920s Naidu set up his own transport business, called UMS(Universal Motor Service).He also dabbled in the cotton, got tremendous success in it. Living comfortably and building reputation for himself, Naidu began travelling in the years of 1930s. His passion for technology extended to films and cameras and in 1935, he filmed ‘The Funeral of King George’ in London. Later he met with Adolf Hitler to secure manufacturing contracts of developing and manufacturing of razors. He later tried his hand at politics too but lost in 1936 Provincial General Elections.

                      
         







                                





         Vali Basha Shaik

 ‘The Scientific Point of View’ by J.B.S.Haldane

Summary:

                 J.B.S.Haldane was a British born geneticist and evolutionary biologist. He contributed in the development of neo-Darwinian thinking. He wrote a popular book, named “My Friend Mr. Leakey” which contained several stories and “Daedalus; or the Science and The Future”. In “The Scientific Point of View”, J.B.S.Haldane opposes superstitions and supports rational thinking.
                             Haldane says that science affects us in two ways- we are benefitted by its applications, be it driving in a motor car instead of horse-drawn vehicle, being treated for disease by a doctor instead of a witch. Secondly it influences our opinions, as now everyone believes that the earth is round and the heavens are nearly empty instead of solid.
                             According to Haldane, if we are to control our own and one another’s actions, the scientific point of view must come out of the laboratory and be applied to the events of daily life. He adds that it is foolish to think that the scientific views, which have already developed agriculture, industry, war and medicine will prove useless when applied to the family, the nation or the human race.
                      Haldane says that science attempts to be truthful and impartial. By comparing scientific point of view with legal point of view, he says that a judge may only be impartial in giving his judgment between two individuals, whereas a scientist is impartial not only between people but also about a tape worm and the solar system. By comparing scientific point of view with God’s view, Haldane says that scientist simply interprets the consequences many actions rather than passing judgments, which is while done by God.
                           The tendency of average man, as Haldane opines, always dwell on the emotional and ethical side of an issue rather than on facts. For this first he mentioned the problem of American Negros. Some Americans believe that Negros are inferior to them and so should be segregated from them. While some believe that they should enjoy the same rights like white Americans. But the scientist makes it clear that both these groups of people are comfortable only in their respective areas and both of them die of consumption whenever they step into each other’s areas.
                            Haldane remarks that our approach to the problem of disease is even less rational. He says that the pre-Christians believe that it someone was suffering from any disease, it was a punishment from some goddess for a sin either by the sick person or his family or of his whole community. But Haldane makes it clear that civilized and savage (uncivilized) man, health and sickness are equally parts of nature. Haldane says that modern medicine has come out with miraculous drugs but it has become very hard to apply its results in practice. With the example of diabetics Haldane remarks that diabetes can easily be controlled by injecting insulin, but they hardly  takes the suggestions of doctors regarding to taking medicine. By taking typhoid disease as an example, Haldane remarks that the common people always attempt to ‘cure’ from their disease. But Haldane says that a scientist attempts to ‘prevent’ the disease instead of cure it.
                           Finally Haldane says that average man and woman should not be guided by false principles. He concludes that unless and until humans adopt scientific point of view, the enemies of science can’t be conquered.
Meanings:-

Genetics                          = the study of how the inherited characteristics are passed from 
                                          one generation to another generation                                             
Evolution                        = gradual development of living organisms from their earlier forms
Superstition                   =  a belief not  based on reason                       
Rational thinking            = intellectual  thinking
Heavens                       = celestial sphere                        
Consequences              = results
Impartial                       = being neutral; treating all equally                                                       
Segregate                     = separate
Goddess                       = a female deity
Savage                         = wild; uncivilized; rude             
Miraculous                   = wonderful;  great
Cure                             = heal



Vali basha Shaik
Principles of Good Writing

Short answer questions

1) What is the first step to write clearly and logically?
A:- In order to be able to write clearly and logically, first we should be able to think clearly and logically. If we cannot do this, we should train ourselves to do it by taking particular problems and then try to find the solution for it. While doing this, we shouldn't leave anything, and shouldn't avoid any difficulties that we meet.
2) What is needed to improve step by step thought?
A:- This context is from the lesson, "Principles of Good Writing", written by L.A.Hill. In this lesson, Hill pointed out the rules and regulations that are to be observed in improving one's writing skills.
     Hill, in this context, says that when we are in the beginning levels of writing, getting step-by-step thought may be difficult for us, and our mind may continually wander on various issues. But practice of writing will improve our ability to think clearly and logically.
3) What should one do to improve vocabulary?
A:- In order to improve vocabulary, one should read widely and carefully, and should keep a notebook in which to write down words and expressions that particularly strike him.
4) Where can one get ideas from to write?
A:- If one keep his eyes and ears open, he will find plenty of things to write about around him.
5) How much importance does the author give for inspiration?
A:- The author gives only one per cent importance for inspiration.
6) What, according to the author, do we need to develop to be interested in everything we see?
A:- According to Hill, we should develop the art of seeing and hearing things around us keenly and responsively as an artist does. Then we will be able to describe things vividly.
7) What interests people even when they are reading about the past or future?
A:- Hill opines that most people are interested in the present. Even when they read about the past or future, it is the past's or future's connection with the present that particularly interests them.
8) How can one know what interests people?
A:- By carefully reading magazines that are written for particular king of readers(e.g.:- women's magazines, magazines for teenagers etc.), we can find out things that interest particular types of readers.
9) What does L.A.Hill suggest can be used as a topic of writing?
A:- This context is from the lesson, "Principles of Good Writing", written by L.A.Hill. In this lesson, Hill pointed out the rules and regulations that are to be observed in improving one's writing skills.
          L.A.Hill says if we keep our eyes and ears open, we will find plenty of things to write about around us. Often a little piece of conversation heard in the street can be used as a topic of writing.
10) Summarize L.A.Hill's advice to a person who wants to be a "successful writer"?
A:-  This context is from the lesson, "Principles of Good Writing", written by L.A.Hill. In this lesson, Hill pointed out the rules and regulations that are to be observed in improving one's writing skills.
         In order to be a successful writer, Hill advices that one must write interestingly. While as a matter of fact different kinds of people hand different interests, and it will be difficult for one to appeal to all of them. So one has to know exactly what type of reader/s he is going to write for and exactly what kind of things interest such reader/s.
11) What does Hill mean by "simple and clear style" of writing?
A:- This context is from the lesson, "Principles of Good Writing", written by L.A.Hill. In this lesson, Hill pointed out the rules and regulations that are to be observed in improving one's writing skills.
       Hill says that it is always best to write simply and in a conversational tone, as plain, clean English is the fashion in these days. Using elaborate, decorative style, now-a-days has become out of date. Hill means to say that for writing something one shouldn't use jargon, officealese, hackneyed expressions, rhetorical flourishes and verbiage as all these not at all interest readers now-a-days.
12) How does Hill want to begin a presentation?
A:-  This context is from the lesson, "Principles of Good Writing", written by L.A.Hill. In this lesson, Hill pointed out the rules and regulations that are to be observed in improving one's writing skills.
                    Hill wants to begin a presentation from concrete words to abstract words whenever possible, and be definite. It means one should call a spade a spade and should avoid euphemisms. Because the using of euphemisms may create an impression that everything is all right when it is in fact not.
13) How do we know what in interests a reader?
A:-    This context is from the lesson, "Principles of Good Writing", written by L.A.Hill. In this lesson, Hill pointed out the rules and regulations that are to be observed in improving one's writing skills.
        Hill says, by carefully reading magazines that are written for particular kinds of readers (e.g.:- women's magazines, magazines for well educated men etc.), we can find out things that interest particular types of readers.
14) "To write interestingly, you must yourself be intensely interested in what you are writing." Comment on the significance of this statement in the context of the theme of the essay.
A:-  This context is from the lesson, "Principles of Good Writing", written by L.A.Hill. In this lesson, Hill pointed out the rules and regulations that are to be observed in improving one's writing skills.
                       Hill says when we don't show our personal interest to a task, we can't justify it and there won't be much scope/room to get success in it. Likewise, to write something interestingly, we must ourselves be intensely interested in writing and should have strong belief on what we say. If we cannot do this, we cannot arouse, expect the interest as well as sympathy from our readers.



Vali Basha Shaik

Thursday 19 December 2013


Effective Communication
Improving Communication Skills in Business and Relationships
Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish. As simple as communication seems, much of what we try to communicate to others—and what others try to communicate to us—gets misunderstood, which can cause conflict and frustration in personal and professional relationships. By learning these effective communication skills, you can better connect with your spouse, kids, friends, and coworkers.
What is effective communication?
In the information age, we have to send, receive, and process huge numbers of messages every day. But effective communication is about more than just exchanging information; it's also about understanding the emotion behind the information. Effective communication can improve relationships at home, work, and in social situations by deepening your connections to others and improving teamwork, decision-making, and problem solving. It enables you to communicate even negative or difficult messages without creating conflict or destroying trust. Effective communication combines a set of skills including nonverbal communication, attentive listening, the ability to manage stress in the moment, and the capacity to recognize and understand your own emotions and those of the person you’re communicating with.
While effective communication is a learned skill, it is more effective when it’s spontaneous rather than formulaic. A speech that is read, for example, rarely has the same impact as a speech that’s delivered (or appears to be delivered) spontaneously. Of course, it takes time and effort to develop these skills and become an effective communicator. The more effort and practice you put in, the more instinctive and spontaneous your communication skills will become.
Effective communication skills #1: Listening
Listening is one of the most important aspects of effective communication. Successful listening means not just understanding the words or the information being communicated, but also understanding how the speaker feels about what they’re communicating.
Effective listening can:
  • Make the speaker feel heard and understood, which can help build a stronger, deeper connection between you.
  • Create an environment where everyone feels safe to express ideas, opinions, and feelings, or plan and problem solve in creative ways.
  • Save time by helping clarify information, avoid conflicts and misunderstandings.
  • Relieve negative emotions. When emotions are running high, if the speaker feels that he or she has been truly heard, it can help to calm them down, relieve negative feelings, and allow for real understanding or problem solving to begin.
Tips for effective listening
If your goal is to fully understand and connect with the other person, listening effectively will often come naturally. If it doesn’t, you can remember the following tips. The more you practice them, the more satisfying and rewarding your interactions with others will become.
  • Focus fully on the speaker, his or her body language, and other nonverbal cues. If you’re daydreaming, checking text messages, or doodling, you’re almost certain to miss nonverbal cues in the conversation. If you find it hard to concentrate on some speakers, try repeating their words over in your head—it’ll reinforce their message and help you stay focused.
  • Avoid interrupting or trying to redirect the conversation to your concerns, by saying something like, “If you think that’s bad, let me tell you what happened to me.” Listening is not the same as waiting for your turn to talk. You can’t concentrate on what someone’s saying if you’re forming what you’re going to say next. Often, the speaker can read your facial expressions and know that your mind’s elsewhere.
  • Avoid seeming judgmental. In order to communicate effectively with someone, you don’t have to like them or agree with their ideas, values, or opinions. However, you do need to set aside your judgment and withhold blame and criticism in order to fully understand a person. The most difficult communication, when successfully executed, can lead to the most unlikely and profound connection with someone.
  • Show your interest in what’s being said. Nod occasionally, smile at the person, and make sure your posture is open and inviting. Encourage the speaker to continue with small verbal comments like “yes” or “uh huh.”
Effective communication skills #2: Nonverbal communication
When we communicate things that we care about, we do so mainly using nonverbal signals. Wordless communication, or body language, includes facial expressions, body movement and gestures, eye contact, posture, the tone of your voice, and even your muscle tension and breathing. The way you look, listen, move, and react to another person tells them more about how you’re feeling than words alone ever can.
Developing the ability to understand and use nonverbal communication can help you connect with others, express what you really mean, navigate challenging situations, and build better relationships at home and work.
  • You can enhance effective communication by using open body language—arms uncrossed, standing with an open stance or sitting on the edge of your seat, and maintaining eye contact with the person you’re talking to.
  • You can also use body language to emphasize or enhance your verbal message—patting a friend on the back while complimenting him on his success, for example, or pounding your fists to underline your message.
Tips for improving how you read nonverbal communication
  • Practice observing people in public places, such as a shopping mall, bus, train, café, restaurant, or even on a television talk show with the sound muted. Observing how others use body language can teach you how to better receive and use nonverbal signals when conversing with others. Notice how people act and react to each other. Try to guess what their relationship is, what they’re talking about, and how each feels about what is being said.
  • Be aware of individual differences. People from different countries and cultures tend to use different nonverbal communication gestures, so it’s important to take age, culture, religion, gender, and emotional state into account when reading body language signals. An American teen, a grieving widow, and an Asian businessman, for example, are likely to use nonverbal signals differently.
  • Look at nonverbal communication signals as a group. Don’t read too much into a single gesture or nonverbal cue. Consider all of the nonverbal signals you receive, from eye contact to tone of voice to body language. Anyone can slip up occasionally and let eye contact slip, for example, or briefly cross their arms without meaning to. Consider the signals as a whole to get a better “read” on a person.
Tips for improving how to deliver nonverbal communication
  • Use nonverbal signals that match up with your words. Nonverbal communication should reinforce what is being said, not contradict it. If you say one thing, but your body language says something else, your listener will likely feel you’re being dishonest. For example, you can’t say “yes” while shaking your head no.
  • Adjust your nonverbal signals according to the context. The tone of your voice, for example, should be different when you’re addressing a child than when you’re addressing a group of adults. Similarly, take into account the emotional state and cultural background of the person you’re interacting with.
  • Use body language to convey positive feelings even when you're not actually experiencing them. If you’re nervous about a situation—a job interview, important presentation, or first date, for example—you can use positive body language to signal confidence, even though you’re not feeling it. Instead of tentatively entering a room with your head down, eyes averted, and sliding into a chair, try standing tall with your shoulders back, smiling and maintaining eye contact, and delivering a firm handshake. It will make you feel more self-confident and help to put the other person at ease.
Effective communication skills #3: Managing stress
In small doses, stress can help you perform under pressure. However, when stress becomes constant and overwhelming, it can hamper effective communication by disrupting your capacity to think clearly and creatively, and act appropriately. When you’re stressed, you’re more likely to misread other people, send confusing or off-putting nonverbal signals, and lapse into unhealthy knee-jerk patterns of behavior.
How many times have you felt stressed during a disagreement with your spouse, kids, boss, friends, or coworkers and then said or done something you later regretted? If you can quickly relieve stress and return to a calm state, you’ll not only avoid such regrets, but in many cases you’ll also help to calm the other person as well. It’s only when you’re in a calm, relaxed state that you'll be able to know whether the situation requires a response, or whether the other person’s signals indicate it would be better to remain silent.
Quick stress relief for effective communication
When stress strikes, you can’t always temper it by taking time out to meditate or go for a run, especially if you’re in the middle of a meeting with your boss or an argument with your spouse, for example. By learning to quickly reduce stress in the moment, though, you can safely face any strong emotions you’re experiencing, regulate your feelings, and behave appropriately. When you know how to maintain a relaxed, energized state of awareness—even when something upsetting happens—you can remain emotionally available and engaged.
To deal with stress during communication:
  • Recognize when you’re becoming stressed. Your body will let you know if you’re stressed as you communicate. Are your muscles or your stomach tight and/or sore? Are your hands clenched? Is your breath shallow? Are you "forgetting" to breathe?
  • Take a moment to calm down before deciding to continue a conversation or postpone it.
  • Bring your senses to the rescue and quickly manage stress by taking a few deep breaths, clenching and relaxing muscles, or recalling a soothing, sensory-rich image, for example. The best way to rapidly and reliably relieve stress is through the senses: sight, sound, touch, taste, and smell. But each person responds differently to sensory input, so you need to find things that are soothing to you.
  • Look for humor in the situation. When used appropriately, humor is a great way to relieve stress when communicating. When you or those around you start taking things too seriously, find a way to lighten the mood by sharing a joke or amusing story.
  • Be willing to compromise. Sometimes, if you can both bend a little, you’ll be able to find a happy middle ground that reduces the stress levels for everyone concerned. If you realize that the other person cares much more about something than you do, compromise may be easier for you and a good investment in the future of the relationship.
  • Agree to disagree, if necessary, and take time away from the situation so everyone can calm down. Take a quick break and move away from the situation. Go for a stroll outside if possible, or spend a few minutes meditating. Physical movement or finding a quiet place to regain your balance can quickly reduce stress.
Effective communication skills #4: Emotional awareness
Emotions play an important role in the way we communicate at home and work. It’s the way you feel, more than the way you think, that motivates you to communicate or to make decisions. The way you react to emotionally driven, nonverbal cues affects both how you understand other people and how they understand you. If you are out of touch with your feelings, and don’t understand how you feel or why you feel that way, you’ll have a hard time communicating your feelings and needs to others. This can result in frustration, misunderstandings, and conflict. When you don’t address what’s really bothering you, you often become embroiled in petty squabbles instead—arguing with your spouse about how the towels should be hung, for example, or with a coworker about whose turn it is to restock the copier.
Emotional awareness provides you the tools needed for understanding both yourself and other people, and the real messages they are communicating to you. Although knowing your own feelings may seem simple, many people ignore or try to sedate strong emotions like anger, sadness, and fear. But your ability to communicate depends on being connected to these feelings. If you’re afraid of strong emotions or if you insist on communicating only on a rational level, it will impair your ability to fully understand others, creatively problem solve, resolve conflicts, or build an affectionate connection with someone.
How emotional awareness can improve effective communication
Emotional awareness—the consciousness of your moment-to-moment emotional experience—and the ability to manage all of your feelings appropriately is the basis for effective communication.
Emotional awareness helps you:
  • Understand and empathize with what is really troubling other people
  • Understand yourself, including what’s really troubling you and what you really want
  • Stay motivated to understand and empathize with the person you’re interacting with, even if you don’t like them or their message
  • Communicate clearly and effectively, even when delivering negative messages
  • Build strong, trusting, and rewarding relationships, think creatively, solve problems, and resolve conflicts
Effective communication requires both thinking and feeling
When emotional awareness is strongly developed, you’ll know what you’re feeling without having to think about it—and you’ll be able to use these emotional cues to understand what someone is really communicating to you and act accordingly. The goal of effective communication is to find a healthy balance between your intellect and your emotions, between thinking and feeling.
Emotional awareness is a skill you can learn
Emotional awareness is a skill that, with patience and practice, can be learned at any time of life. You can develop emotional awareness by learning how to get in touch with difficult emotions and manage uncomfortable feelings, including anger, sadness, fear, disgust, surprise, and joy. When you know how to do this, you can remain in control of your emotions and behavior, even in very challenging situations, and communicate more clearly and effectively.